FAQ
Frequently Asked Questions

For legal reasons, our contracts expire automatically after six months. We will be happy to offer you a comparable apartment thereafter, depending on availability. However, moving to a different unit and signing a new contract are required in any case.

At present, we do not offer stays of less than one month.

Do you have apartments for 3 or more persons?
Unfortunately no. In our opinion, even the larger apartments are overcrowded with 3 occupants (whether adults or children). We do not want our guests having to "pile up" and therefore ask for your understanding that an occupancy with 3 persons or more is not possible.

Do you have apartments with separate beds?
None of our apartments has separate beds. However, you have the option to book an extra (folding) bed.

Are your apartments handicap accessible?
Apartments No. 1 - 83 are accessible by means of a ramp (with railings) and elevator directly from the underground garage. However, since the bathroom does not offer enough movement space for wheelchairs, our apartments are only low-barrier but not barrier-free.

Are there any sources of noise?
Some apartments in our newly constructed buildings are facing towards the road. However, all of these rooms have soundproof glazing, so you should hear almost no noise with the windows closed. At the same time, a ventilation system ensures sufficient fresh air.
Noise from the restaurant (kitchen noises, conversations) can also be heard in some cases. This mainly affects the apartments directly adjacent to the restaurant (B49, B50, 23, 28, 29, 34 and 35) during opening hours.
If you are very sensitive to noise, just let us know. We will then offer you a quiet apartment facing the inner courtyard, if available.

Visitors are welcome to stay in your apartment for a few days. We currently charge a flat rate of €10 per night per visitor. On request, we will provide your guest with an extra bed, including bedding and towels, for a one-time fee of €30.

For stays of more than 6 consecutive nights or 6 nights per calendar month, we reserve the right to charge the monthly rate for double occupancy. Please inform us in advance if you will be hosting a guest.

Yes that's possible. In the past, however, finding an appointment turned out to be difficult, as our house was often fully booked.

However, in any case, you can visit the facility and the accessible rooms. Also, we will be happy to provide you with pictures of the desired apartment.

Yes! We will provide you with a Wohnungsgeberbestätigung (landlord's confirmation of residence) for this purpose. Please remember that you may need to register your new residence for the broadcasting license fee (Rundfunkbeitrag)!

Further information on this topic in our blog

If you do not register a residence with us, no. However, registering a residence in Germany generally triggers an obligation to pay broadcasting license fees.

If you already pay the fee for another residence, you can apply for exemption. This also applies for certain social or health reasons.

Depending on the building section, check-in happens either via access code (apartments no. 1 - 83), which opens both the front door and the room door, or via key safe. We will inform you of your code and, if applicable, the locker number a few days before your arrival.

How fast is the internet connection?
We regularly measure speeds of over 100 Mbit/s for downloads and around 30 Mbit/s for uploads. Since all residents of the boarding house share an overall bandwidth of 1500 Mbit/s, the above values may fluctuate somewhat with the number of active users. However, the available speed should be more than sufficient for all common applications (streaming, video conferencing, etc.) at all times.

Is there a firewall? Are certain applications blocked?
Yes. In addition to apparently illegal applications, we also felt compelled to block e-mail clients such as Outlook. That was due to the mass sending of spam mails from our network - presumably caused by malware on a guest's computer. However, you can easily use the web version of your email provider or bypass our firewall via VPN.
If an application is mistakenly blocked, please let us know and we will have it unblocked quickly.

Our 15 lockable storage compartments with an area of between 1.8 and 5.3 sqm are directly accessible via the underground garage and are perfect for anyone traveling with a little more luggage or needing to store larger items safely. Simply let us know in your booking request if you need additional storage space and we will check availability. Please note that our storage rooms can only be booked by guests during their stay with us (+/-).

The price per compartment ranges from €20 to €40 per month, depending on the size.

The rent includes one parking space in the underground garage, two for double occupancy. You can choose your own parking space in the marked area. The parking spaces may only be used by registered, licensed and insured cars/motorcycles, not for storing objects of any kind.

The underground parking garage can only be accessed by vehicles up to a height of approx. 1.95 m. Higher vehicles (e.g. Ford Transit H2 upwards, Mercedes Sprinter etc.) can be parked above ground. The length is limited to 5.60 m (total vehicle length), both for the underground garage and for the outdoor parking spaces. Longer vehicles cannot be parked on our premises. Please contact us in advance if you need further clarification.

Guests with electric cars have access to an 11 kW wallbox (Type 2 charging plug) above ground and several parking lots with Schuko sockets (3.5 kW) in the underground parking garage. While the wallbox must be unblocked as soon as the charging process is complete, the latter are permanently reserved. Users of the charging stations only have to bear the electricity costs incurred (without a surcharge).

E-bikes can be charged for free in the secured bicycle room using Schuko sockets.

The apartment price includes: (Hot) water, heating, electricity, internet, satellite TV, one parking space in the underground garage, free parking on the premises, access to the common rooms, room cleaning, final cleaning etc.

Not included are:

• Use of the washing machines and dryers (1-euro coins needed)
• Complementary offers (guest bed, additional parking spaces in the underground garage, use of the electric charging stations, storage room).
• Fee for visitors: €10/night
• In case of payment by credit card or PayPal, guests bear the fees of the payment service provider (see subsequent FAQ).
• Broadcasting license fee (independent of us and only relevant if you register a residence)

What payment methods are accepted?
We generally accept bank transfer, cash payment, credit card and PayPal.
However, if you wish to pay by credit card or PayPal, we will charge you the fees of the respective payment service provider. We will inform you about the current fees upon request.

When do I have to pay?
The deposit is due within 7 days after signing the contract, but must in any case have been received in our account or otherwise settled before moving in.
The deposit is usually refunded in full no later than 10 working days after the end of the contract, provided that no damage to the apartment was found and the inventory is complete and intact.
The price of the apartment is due by the 3rd working day of the respective month (in advance).

Are there discounts for ... ?
We neither offer discounts for certain professional groups (journalist discounts etc.), students nor for long-term stays (“sliding scale prices”).

We do not offer cancelations after the contract has been signed. Should you wish to terminate your contract early, we will try to find another tenant for the booked apartment as quickly as possible. We keep waiting lists for this purpose. If a successor is found, we will annul your contract irrespective of any terms or deadlines.

Guests who wish to remain flexible can take advantage of our open-ended contracts. These automatically extend by one month at a time (up to the maximum stay of 6 months), and can be terminated with a 4-week notice period to the end or the middle of each month.

The exact times for the cleaning service will be announced approx. 3 days in advance on the notice board in the stairwell. We ask you to leave the apartment in a tidy condition on this day. If the date communicated in advance is unfavorable for you, it is possible to postpone the schedule slightly.

As the cleanliness and condition of our apartments is important to us, it is not possible to skip the regular cleaning completely.

We do not rent out bicycles ourselves. However, there are 8 "MyRadl" locations in Eching where you can rent e-bikes using an app.

Learn more

You are welcome to copy or print a few pages free of charge in our office during opening hours. For larger quantities, however, we must refer you to a copy shop.